Verify whether the camera is obstructed, for instance, by a screen protector or a privacy film.
Sometimes, if the camera lens is covered in dust or dirt, it may affect the image quality. Please use a clean, soft cloth to gently wipe the camera lens, ensuring it remains pristine.
Certain devices may be equipped with a physical privacy shield for the camera. When you intend to use the camera, ensure that the privacy shield is in the closed position.
Note: The location of the privacy shield may vary depending on the model. If you are uncertain whether your device is equipped with a physical privacy shield.